Back to Home

Privacy Policy

Last Updated: January 13, 2025

Arxiv Stone Inc. ("Company," "we," "our," or "us") is committed to protecting your privacy and ensuring transparency regarding the collection, use, and safeguarding of your information. This Privacy Policy ("Policy") describes how we collect, process, and protect information when you access our platform, websites, APIs, mobile applications, equity management tools, document management systems, and related services (collectively, the "Services").

By using our Services, you acknowledge and agree to the practices described in this Policy. If you do not agree, you must cease use of the Services immediately.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide Directly

  • Account Information – Name, company name, job title, email address, phone number, and account credentials.
  • Billing & Payment Information – Payment method, billing address, tax identification numbers.
  • Equity & Corporate Data – Cap table data, shareholder details, equity issuance records.
  • Documents & Files – Any documents, including legal documents, uploaded or created within our Services.
  • API Data – API keys, authentication credentials, API usage logs.
  • Communications – Support inquiries, chat logs, and correspondence with our team.

1.2 Information Collected Automatically

  • Technical Data – IP address, device type, operating system, browser type, access times, pages viewed.
  • Usage Data – Feature usage metrics, API request volume, error logs, performance data.
  • Cookies & Tracking Technologies – Session cookies, authentication tokens, analytics tracking.

1.3 Information from Third Parties

We may receive information from:

  • Public company registries.
  • Integrated third-party services (e.g., payment processors, identity verification providers).
  • Authorized partners or resellers.

2. How We Use Information

We use your information for:

  1. Service Delivery – Providing, maintaining, and improving our Services.
  2. Security & Compliance – Detecting, preventing, and responding to fraud, abuse, or security threats.
  3. Account Management – Managing user accounts, subscriptions, and billing.
  4. Document & Equity Management – Storing and processing documents, cap tables, and related records.
  5. Legal Document Assistance – Generating automated document templates (not legal advice).
  6. Analytics & Optimization – Improving platform performance and user experience.
  7. Regulatory Compliance – Complying with applicable laws, including financial and corporate reporting requirements.
  8. Communications – Sending administrative, transactional, or security-related notices.

3. How We Share Information

We do not sell personal information. We may share information:

  • With Service Providers – Trusted third parties that perform services on our behalf (e.g., cloud hosting, payment processing, analytics).
  • For Legal Compliance – When required by law, subpoena, court order, or regulatory authority.
  • For Business Transactions – In connection with mergers, acquisitions, or sale of assets.
  • With Your Consent – When explicitly authorized by you.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your data, including:

  • Encryption in transit (TLS 1.2/1.3) and at rest (AES-256).
  • Access control with multi-factor authentication for internal systems.
  • Regular security audits and penetration testing.

However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Upon account termination, data will be deleted or anonymized in accordance with our data retention schedule, unless retention is legally required.

6. International Data Transfers

If you access the Services from outside the United States, your data may be transferred to and processed in countries that may not provide the same level of data protection. We will take appropriate safeguards, such as Standard Contractual Clauses, where required.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access and obtain a copy of your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Restrict or object to certain processing activities.
  • Receive your data in a portable format.

To exercise your rights, contact us at contact@arxivstone.com. We may require verification of your identity before responding.

8. Cookies and Tracking

We use cookies and similar technologies for authentication, analytics, and personalization. You can control cookies through your browser settings, but disabling them may limit functionality.

9. Changes to this Policy

We may update this Policy from time to time. Updates will be posted on our website with the "Last Updated" date revised. Continued use of the Services after changes constitutes acceptance of the updated Policy.

10. Contact Us

For privacy-related inquiries, please contact:

Arxiv Stone Inc.

Chicago, IL

contact@arxivstone.com

(562) 334-5390